5 Strategies To Optimize The Employee Benefit Enrollment Experience

Rate Your Employee Benefit Enrollment Experience

As respected employee benefits & insurance brokers in Pasadena, Pontrelli, Timour & Associates believe in helping our client companies optimize the employee benefit enrollment experience. With all of the changes brought on by the Affordable Care Act, it is important to avoid confusion and unneeded difficulties in the workplace. By making the enrollment experience as smooth as possible, company morale can be noticeably improved. The key to success is providing quality enrollment tools and support.

What is significant about this opportunity is the simple historical reality that as many as one-third of employees tune out during this important annual event. In fact, only 42% of employers – a minority – are very satisfied with their level of engagement. These are some of the findings from MetLife’s 11thAnnual Employee Benefits Trends Study. Such findings can be used to help improve the employee benefit enrollment experience.

Rolling Over No Longer A Viable Option

Employees can no longer simply roll-over the previous year’s selections, and they should not really be doing this in the first place. If they do, they often miss out on new coverage options. PT Benefits believes that by offering a wide range of benefits options that fit the needs of your employees, you can strengthen enrollment and engagement across the board.

Optimize Employee Benefit Enrollment

An analysis of the MetLife study suggests four strategies that help to drive benefits participation, raising employee engagement.

4 Strategies That Can Help

1. An Experience Upgrade:

50% of employees responding to the MetLife study said they appreciate online decision-support tools that help prioritize their needs. By providing such tools, you can upgrade the employee benefit enrollment experience. Such tools improve the ability of employees to understand how benefits decisions affect their paycheck. In addition, 7Personalized 4% of employees would value personalized benefits information focused on their age group.

2. A Straightforward Process:

In this hectic day and age, most employees have little patience for complexity when it comes to enrollment. MetLife’s study found that only 58% of respondents described their enrollment process as simple. By reducing and removing complexity from the process, PT Benefits gives our client companies the ability to help their employees make the right choices.

3. Easy Online Benefits Selection:

employee benefit enrollment

Online Tools For Employee Benefit Enrollment

50% of employees prefer online enrollment, but it’s only offered to 35% of the employees surveyed. Both greater satisfaction and engagement are associated with online enrollment. Expectations for an easy online experience are running high among employees who are used to shopping online. PT Benefits can turn this request into a reality for your employees.

4. A Feedback Mechanism:

By asking for employee feedback, it both gets employees involved while creating a sense of ownership of the process. 42% of employees who are engaged in annual enrollment report that their employer obtains their opinion and feedback. By having the input of your employees, you can improve the process and discover any problems that you might have missed.

The experienced management team at Pontrelli, Timour & Associates recognize that nothing makes the changes of the Affordable Care Act easy to handle for either employers or employees. Nevertheless, if an employer can improve the employee benefit enrollment experience, it will be a step in the right direction. If you want to know more about turning these strategies into realities, contact PT Benefits by calling 626-795-4138 for help.

 

 

 

Raphy Timour

About 

Co-Founder at Pontrelli, Timour & Associates, Inc.

A California native of Pasadena, Raphy Timour began his career at Automatic Data Processing as an outside sales representative, achieving President Club status each and every year at ADP. Wanting to provide clients with a more customercentric approach, Raphy Timour started Pontrelli, Timour & Associates, Inc. in 2003 with his childhood friend Chris Pontrelli. Raphy Timour has a Health & Insurance License from the California Department of Insurance.

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