Who We Are

The Story Behind The Success Of PT Benefits Or Who We Really Are At Pontrelli, Timour & Associates

In today’s world, Pontrelli, Timour & Associates know that a group benefits plan can help your company succeed in a variety of ways. From keeping your company in compliance with healthcare reform regulations to recruiting the top employees in your field, a group benefits plan has been shown to be an essential element in the ongoing success and productivity of small to mid-sized businesses.

We tailor our services to work with your company by providing the level of service that your organization needs. We will customize a group benefits plan and a group insurance package that works for you. With a twenty-year history of success in providing benefits solutions, Pontrelli, Timour & Associates has developed an approach centered on a clear vision and true accountability. Our vision is the following:

The Reliable Vision of PT Benefits Strategic Planning, Customer-centric Focus, Ongoing Savings

Chris Pontrelli and Raphy Timour have been friends since grammar school. The evolution of their friendship generated an entrepreneurial vision that led to the creation of the company. The essence of being a successful business owner according to the founders of Pontrelli, Timour & Associates is the combination of vision and accountability.

By placing the needs of clients first and avoiding the faceless bureaucracy of the corporate giants, Pontrelli, Timour & Associates offers true value that you will notice and appreciate. This is why the principals left secure jobs at Fortune 500 firms and moved on to open their own firm. Both Chris Pontrelli and Raphy Timour wanted to offer their clients a level of service and accessibility that could only be accomplished by starting their own business.

The heart of the Pontrelli, Timour & Associates vision is being customer-centric. The accountability of the company is the result of providing quality services to our clients while being accessible when questions and challenges arise. We come through with the services we offer, handling any problem that arises. How many other companies in this business provide you with direct access to the principals of the business? Accessibility is the reason why Pontrelli, Timour & Associates has such a positive reputation among our clients and in the entire industry as a whole.

By offering our clients a strategic set of services tailored to the benefit needs of their employees and their business model, we are able to put the pieces together to ensure the satisfaction of both you and your employees. If there is a problem with a carrier, provider, facility, or pharmacy, we are ready to navigate the maze for you. If this weren’t the case, would we have what could be the highest client retention rate in the industry? Our clients stay with us, many since the founding of the business because we are dependable, knowledgeable and accessible.

In terms of our customer service team, Pontrelli, Timour & Associates has hired a wide array of experienced professionals with backgrounds working at insurance carriers and in all aspects of the business. By developing a staff with a diverse array of skills and talents, we know we have someone on board to address whatever issue or challenge might arise for your business. If you want to know more about how our customer-centric focus can help your business, please contact us today for a free consultation.